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Terms and Conditions

Last Updated: October 27, 2026

1. Acceptance of Terms

Welcome to CareFix. By accessing our website or using our services, you agree to these Terms and Conditions. If you do not agree to these terms, please discontinue use of our website and services.

2. Services

CareFix provides appliance repair and related customer services. Service availability, appointment times, pricing, and the scope of work may vary depending on the service requested, appliance type, location, and other circumstances.

Any applicable service estimates, fees, warranties, and other conditions will be communicated separately where appropriate.

Submitting a service request does not guarantee appointment availability or acceptance of the request.

3. Use of Our Website

You agree to use our website and services only for lawful purposes. You must not:

  • Use the website in violation of applicable laws or regulations.

  • Submit false, misleading, or fraudulent information.

  • Attempt to gain unauthorized access to our website, systems, or data.

  • Interfere with the operation, security, or availability of our website.

  • Use our website in a manner that infringes the rights of others.

We reserve the right to restrict access to our website or decline service requests where permitted by applicable law.

4. Appointments and Customer Communications

You are responsible for providing accurate contact information when submitting a service request or scheduling an appointment.

We may contact you regarding appointment confirmations, scheduling changes, service updates, follow-up communications, billing inquiries, and other matters related to your request.

Appointment times may change due to availability, technician scheduling, or other circumstances. We will make reasonable efforts to communicate relevant changes.

5. SMS Terms and Conditions

5.1 SMS Consent

By providing your phone number and affirmatively opting in through an applicable online form or another supported consent method, you agree to receive SMS messages from CareFix consistent with the consent you provide.

SMS consent is not a condition of purchasing any goods or services.

5.2 Types of SMS Communications

Depending on your consent and interactions with CareFix, you may receive text messages concerning:

  • Appointment confirmations and reminders.

  • Appointment scheduling and rescheduling.

  • Service requests and repair updates.

  • Follow-up communications after service.

  • Billing inquiries and account-related matters.

  • Customer support.

For example, you may receive an appointment reminder containing the scheduled service date and time.

5.3 Message Frequency

Message frequency may vary depending on your service requests, appointment schedule, and interactions with CareFix.

5.4 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. CareFix is not responsible for fees charged by your mobile carrier.

5.5 Opting Out

You may opt out of SMS communications at any time by replying STOP to a text message from CareFix.

After opting out, you may receive a final message confirming your opt-out. You will no longer receive the applicable SMS messages unless you provide consent again.

5.6 Help and Support

For assistance with SMS communications, reply HELP to a message from CareFix or contact us at carefix@appliance.com.

5.7 Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Message delivery depends on your carrier and network availability.

5.8 Privacy and Mobile Information

We respect your privacy. Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing purposes.

SMS opt-in data and consent will not be shared with third parties, except with service providers necessary to deliver messaging services or as otherwise permitted or required by applicable law.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.

6. Pricing and Payments

Any applicable service charges, estimates, payment terms, and other fees will be communicated to you as appropriate for the requested service.

You agree to pay the charges that you authorize or otherwise owe under the applicable service agreement and applicable law.

Specific pricing, payment arrangements, warranties, and cancellation conditions may be governed by separate agreements or disclosures provided in connection with your service.

7. Limitation of Liability

To the maximum extent permitted by applicable law, CareFix will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or inability to access it.

Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

8. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party tools. These services may be governed by their own terms and privacy policies.

CareFix is not responsible for third-party websites, services, or content outside our reasonable control.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated revision date.

Your continued use of our website or services after revised terms are posted constitutes acceptance of the changes to the extent permitted by applicable law.

10. Governing Law

These Terms and Conditions are subject to applicable laws. Any determination of governing law or dispute resolution will be made in accordance with applicable legal requirements and any valid agreement between the parties.

11. Contact Information

If you have questions about these Terms and Conditions or our services, please contact us:

CareFix
Email: carefixllc@gmail.com