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What We Repair

Washing Machine Repair in the Bay Area

At CareFix Appliance Repair, we provide washing machine repair across the Bay Area, from San Ramon to Palo Alto. When a washer stops draining, spinning or filling, laundry piles up fast. Our technician finds the failed part, explains it in plain words and gives you a written estimate before any repair begins.

  • Hear what failed, in plain words, first
  • Written estimate before any repair starts
  • Told straight when replacing makes more sense
5.0

Google rating

60+

Google reviews

San Ramon

locally based

4

counties served

What Every Washing Machine Repair Visit Includes

Service Call

$75

Diagnosis and a written estimate included. Waived when you approve the repair.

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Appointments

Same or next day

Offered when available.

Schedule a Time

Phone

24/7

Call (925) 633-6391 any hour. We answer the phone 24/7.

Reserve a Visit

Washing Machine Problems We Repair

Find your washer’s symptom below.

Washing Machine Not Draining

Water left in the drum after the cycle. Usually a blocked pump or a failed drain pump motor, and we find which.

Washer Won’t Spin

Clothes come out soaking wet. Often a worn drive belt or a faulty door switch, and both are repairable.

Washing Machine Leaking

A puddle at the base after a wash. Often a worn door seal or a loose hose, and we trace it on the visit.

Washer Won’t Fill or Start

Nothing happens when you press start. Usually an inlet valve, a door latch or a control fault.

Don’t see your symptom? Describe it and we will diagnose it on the visit.

Schedule a Washer Repair

Why Professional Washing Machine Repair Matters

One symptom can point to several parts. A washer that won’t drain might need a clear pump, a new hose or a new motor, and swapping parts by guesswork costs money without fixing the fault. We test first, so you pay only for the part that failed.

Book a Washer Visit

Washing Machine Repair Across the Bay Area

We repair washing machines in four Bay Area counties, from our San Ramon base to the Peninsula. Choose your county to see the cities we cover.

Not sure we reach your address? Check our locations page.

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How a Washing Machine Repair Visit Works

Four steps from your call to a working washer.

1

Call or book

Tell us the symptom and your address. We offer a time that suits you.

2

Diagnosis

Your technician finds the failed part and explains it in plain words.

3

Written estimate

You get the price in writing. Approve it and we waive the $75 service call.

4

Repair

We repair your washer. If a part has to be ordered, we come back to fit it.

Schedule a Visit

Why Bay Area Homeowners Choose CareFix

The usual complaints are a visit that ends with no answer and a push to buy a new machine. We built our service against both.

Owner-operated

Illya Omelyan started CareFix and still runs calls himself.

Named technicians

Illya, Luke or Eli comes out, so you know who is at the door.

Household appliances only

We repair residential appliances, with no HVAC or commercial work competing for your appointment.

Plain-language diagnosis

We explain what failed before you decide on the repair.

Honest Repair-or-Replace Advice

If a repair is not worth your money, we tell you.

Talk to Our Team

What Washing Machine Customers Say

A 5.0 rating across 60+ Google reviews.

Posted on Google Google
Fred Flintstone profile picture
Fred Flintstone
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
very informative very professional went straight to the problem. I'm very happy.
Posted on Google Google
Carl Brown profile picture
Carl Brown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Luke diagnosed the problem quickly and replaced the pump but also cleaned the contacts on the control board at no extra charge saving us another $500 or so. We will definitely use him again.
Posted on Google Google
Sujeet Varakhedi profile picture
Sujeet Varakhedi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very knowledgeable, very reasonable, professional and arrived on time. Very quick response and repair. Will definitely call in for all my appliances.
Posted on Google Google
Deborah profile picture
Deborah
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Trustworthy
Posted on Google Google
Sarah Ashraf profile picture
Sarah Ashraf
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Technicians were timely, skilled and gave a fair price. They put shoe covers upon request which was highly appreciated.
Posted on Google Google
Erica Ellebrecht profile picture
Erica Ellebrecht
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Carefix and their team was amazing. They were very responsive and fast. My washer was fixed with 24 hours and he even had to order a part. I will definitely use them again!
Posted on Google Google
Sheri K. profile picture
Sheri K.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Prompt. Professional. Prepared. Communicative. Tested his work.
Posted on Google Google
Kathy VanSlochteren profile picture
Kathy VanSlochteren
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service. Very professional, on time.
Posted on Google Google
Erick Olivera Andaluz profile picture
Erick Olivera Andaluz
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Extremely friendly/ professional/ thorough fellas , great service
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“The front of my built in microwave came after the factory glue failed. The tech who was also the owner of the company came out reapplied the glue and being as it had to set for 24 hours, he showed me how to put it back together myself which saved me $200. I will call them again if I have an appliance need”

Mark S.

“Luke was the best! Professional. Kind and easy going. Honest and friendly. Very accommodating In perms of payment and appointment time. Great communication skills and also gave sure fire tips on prevention and upkeep. Highly, highly recommend. The company before CareFix sucked so Luke was a breath of fresh air.”

Kathleen U.

“These guys were prompt. Had to come back with parts. Was expensive but the dryer was working next day. Shouldve called them for my Oven!! Instead I ended up with Reliable Appliance. Don’t call Reliable Appliance! (Note to self, when you call Appliance pros they put you in with whomever they want and not who you want)”

Katie G.

“Luke the technician responded promptly and scheduled the repair seamlessly with updates on status of part availability. Excellent service and fair pricing. Highly recommended and will use again.”

Vincent Y.

“Our bottom-drawer freezer stopped cooling, so I reached out for quotes. He was the fastest to respond and, even though he was on vacation, he made sure I was booked for an appointment. He came out, took a look at the issue, and quickly identified the problem. He explained everything in simple terms, and although we ultimately decided it was in our best interest to purchase a new refrigerator, his professionalism went above and beyond, if we ever have issues with other appliances he will be the first one I call. I will let all my family and friends know of services. Very High recommended!!!!”

Ruben S.

“I have an old 30+ year old washing machine. When I contacted Luc, he responded immediately and gave me several different options for when he could come to my house. Upon arrival he pulled out protective booties for his shoes to put on. So considerate. Luc was personable, professional and very easy to work with. He quickly diagnosed the problem then fixed it. He made sure to test the machine after putting things back together. Price was reasonable for the service provided. Definitely and highly recommend him for all major appliance repairs. His is a number I don’t plan to lose!”

Ronda L.

“Communication was very good. On time and very friendly. Fixed all 3 of my appliances without having me buy parts. He really has the aptitude to work above and beyond. My latch on my microwave was broken, it had a plastic piece that had broken and he was able to fix it. Highly recommend! Price was extremely reasonable and fair! Do not hesitate to call Luke.”

Nick R.

“Excellent service. I will use CareFix again and recommend them to others. Our refrigerator died suddenly and as you might imagine, it’s very stressful. Just the loss of food can be expensive but nothing compared to a new refrigerator. I found CareFix online and once I requested service Luke contacted me right away and come out very quickly. Luke was professional and knowledgeable. He diagnosed the problems and explained it to me and answered any questions I had. The repair costs would have been quite high. Luke urged me to contact the manufacturer because the warranty likely had not expired. I did contact them and the refrigerator will be fixed at no cost to me. If it all works out Luke will have saved me thousands of dollars. I can’t thank Luke enough for the work, the information and the advice. He is very personable and thoughtful and made a stressful situation manageable. He even put on shoe covers when he came in the house.”

Audrey D.
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Washing Machine Repair FAQs

Still have a question about your washer? Our FAQ page covers the service call, scheduling and what happens on the visit.

See All FAQs

Get Your Washing Machine Running Again

Illya, Luke or Eli will find what failed, explain it and give you a written estimate before any repair. The $75 service call is waived when you approve the repair. We serve the Bay Area from San Ramon.
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