5.0
Google rating

At CareFix Appliance Repair, we provide appliance repair in Santa Clara County for homes in Palo Alto, Mountain View and Los Altos, with the phone answered 24/7.
Paying for a visit and learning nothing is the worry. We find the fault, explain it plainly, and give you a written estimate before you approve any repair.
Here are the Santa Clara County cities we serve, all covered from our San Ramon base.
We also cover Stanford (ZIP 94305).
Didn’t see your city? Check the full service area, or call and we’ll confirm coverage before you book.
From Palo Alto kitchens to Mountain View laundry rooms, we repair the appliances your household runs on and explain each fault first.
Anyone calling from Palo Alto, Mountain View or Los Altos shares two worries: paying for a visit that teaches them nothing, or being pushed to replace what could be fixed. CareFix is built to avoid both.
Hundreds of five-star reviews across Google, Yelp and Thumbtack since 2024, and they say the same three things: we picked up the phone, we showed up, and we explained what was wrong.
“Excellent service. I will use CareFix again and recommend them to others. Our refrigerator died suddenly and as you might imagine, it’s very stressful. Just the loss of food can be expensive but nothing compared to a new refrigerator. I found CareFix online and once I requested service Luke contacted me right away and come out very quickly. Luke was professional and knowledgeable. He diagnosed the problems and explained it to me and answered any questions I had. The repair costs would have been quite high. Luke urged me to contact the manufacturer because the warranty likely had not expired. I did contact them and the refrigerator will be fixed at no cost to me. If it all works out Luke will have saved me thousands of dollars. I can’t thank Luke enough for the work, the information and the advice. He is very personable and thoughtful and made a stressful situation manageable. He even put on shoe covers when he came in the house.”
Tell us what has stopped working and we will take it from there.
Yes. CareFix covers all three, with Los Altos served in ZIP code 94022, plus Stanford (94305). We’re based in San Ramon.
We serve Los Altos ZIP code 94022. Not sure about your address? Call and we’ll confirm before you book.
Yes for wall and built-in ovens. For a specific brand or model, call us and we’ll tell you whether we can take it on.
The service call is $75, and it covers the in-home diagnosis and a written estimate. If you approve the repair, we waive the $75. If you decline, $75 is the only charge.
We offer same-day or next-day appointments when available, and the phone is answered 24/7. Tell us what’s wrong and we’ll find you a slot.
The same symptom can come from different faults, so we diagnose first. You then get a written estimate, and nothing starts until you approve it.
Our main FAQ page covers more questions. Or call us and ask.